How safe are your products?

Product safety is our top priority. Our travel power strips come with built-in overload protection, ensuring a reliable power supply while minimizing the risk of overheating or damage to connected devices.

How long does shipping take?

Order processing typically takes 1–3 business days. Once shipped, delivery usually takes 8–12 business days. Please note that during peak seasons or holidays, shipping may take up to 5 additional business days.

Do you offer a money-back guarantee?

Yes, we offer a 100% money-back guarantee for items that arrive damaged or defective. If you’re not fully satisfied with your purchase, please contact our support team so we can provide the best possible solution.

Can I change or cancel my order after purchase?

You may cancel your order at any time before it is shipped. If you’d like to make changes, please contact us within 12 hours of placing your order. Once the packaging and shipping process has started, cancellations are no longer possible.

How can I track my order?

About 5 business days after your order has shipped, you’ll receive an email with courier details and a tracking number so you can follow your delivery.

Who pays for return shipping?

Return shipping costs are the responsibility of the customer. To qualify for a return, items must be unused and in their original packaging.

What happens if I don't receive my order?

If delivery cannot be completed due to circumstances within your control (such as an incorrect shipping address), we cannot issue a refund. Please double-check your address details before placing your order to avoid any issues.